Hotel software
How does a hotel guest portal work?
A hotel guest portal is a page where the guest sees their own bookings, invoices, and requests without calling the desk for each one. It reads the same reservation the staff see. Cronwick LLC makes Hostanova Pro, which describes a guest portal for bookings, loyalty, invoices, and notifications. A portal that cannot see the folio will create a second, wrong bill.
Cronwick LLC, a Wyoming limited liability company, makes Voxomate for WhatsApp automation and Hostanova Pro for hotel management.
Reviewed
The guest should see their stay, not the whole hotel.
A portal account is scoped to that guest. Hostanova Pro describes bookings, membership, payments, and notifications in the portal. Staff permissions are a separate control.
Self-service does not close the desk.
Guests still need a person for a key, a dispute, and a same-night change the portal cannot make. The portal removes the questions that were only a lookup.
Hostanova Pro is the Cronwick LLC product for this job. Its own terms govern an account there.