Terms of Service

Cronwick LLC is a Wyoming limited liability company, in the United States. In these terms, “Cronwick,” “we,” “us,” and “our” mean Cronwick LLC. “You” means the person or organization using the Services. You can reach us at contact@cronwick.com.

These Terms of Service, together with the Refund, Cancellation and Billing Policy, the Privacy Policy, the Cookie Policy, the Acceptable Use Policy, and any terms shown at checkout for a specific product, form the agreement between you and Cronwick.

If a checkout term conflicts with these terms on price, billing interval, trial length, or the scope of a license, the checkout term controls for that order. These terms control for everything else.

Emailing us does not create an order. An order exists only when a checkout we provide accepts your payment.

You may use the Services only if you are at least 18 years old, or the age of majority where you live, whichever is older. If you use the Services for an organization, you represent that you have authority to bind that organization, and “you” includes it.

The Services are not for anyone under 16. We do not knowingly sell to children.

Some products require an account. You must give accurate information and keep it current. You are responsible for activity under your login, including activity by people you allow to use it.

Tell us promptly at contact@cronwick.com if you believe your account is being misused. We may refuse a name, suspend an account, or close it if these terms are broken.

Cronwick builds and sells software and software-as-a-service. A product may be hosted by us, licensed for you to run, or both. This website also describes the company and publishes these policies.

Nothing is for sale merely because it is mentioned on the website. A product is offered only where we show a price and a way to pay. We may refuse an order, including where we suspect fraud or a sanctions problem.

When you pay for a product, we grant you a limited, non-exclusive, non-transferable, revocable license to use that product during the term you paid for, in the way the checkout and its documentation describe. The license is for your own internal use, or for the internal use of the organization that bought it.

Except where the checkout says otherwise, you may not:

• resell, rent, or sublicense the product;
• share a login outside the seats you paid for;
• copy the product except for a reasonable backup;
• reverse engineer it, except to the limited extent the law does not allow us to forbid that;
• remove proprietary notices; or
• use the product to build a competing service for sale.

We retain all right, title, and interest in the Services. A purchase is a license, not a sale of the software itself.

You must follow the Acceptable Use Policy. That policy is part of these terms.

Prices, the billing interval, and what you are buying are shown before you pay. Payments are processed by Stripe. Your card is charged by Stripe, not by a card form we host on this marketing site. Stripe’s handling of the payment is described in Stripe’s privacy policy and Stripe’s legal terms.

Your full card number and card security code are processed by Stripe and are not stored by Cronwick. We may receive a confirmation, a customer identifier, the card brand, the last four digits, a billing country, the amount, and the status of the subscription or invoice.

You authorize Stripe to charge the payment method you provide for the amounts described at checkout, including renewals until you cancel.

If a product is a subscription, it continues from period to period until you cancel. The period may be monthly, yearly, or another interval stated before you pay. You can cancel at any time before the renewal date, in the product’s billing settings or by emailing contact@cronwick.com.

Cancellation takes effect at the end of the current paid period, unless the checkout says it ends sooner. You keep access through the end of the period you already paid for. We do not refund the unused part of a period except as the Refund, Cancellation and Billing Policy or the law requires.

For a subscription that renews for a term of one year or longer, we will email a reminder to the address on your account before it renews.

If a product offers a trial, the checkout page will say when the trial ends and what you will be charged next. You can cancel before the trial ends and you will not be charged for the following period.

Prices are before tax unless the checkout page says tax is included. Where we are required to collect tax, it will be added at checkout. You are responsible for any taxes that the law places on you and that we are not required to collect.

How to cancel, what happens when a payment fails, and when we refund a charge are set out in the Refund, Cancellation and Billing Policy. That policy is part of these terms.

We may change, add, or remove features. We may discontinue a product. If we discontinue a subscription product during a period you already paid for, and we do not provide a reasonable replacement, we will refund the unused portion of that period.

We may change the price of a subscription. The new price applies to the next renewal, not to the period you already paid for. We will tell you before a renewal that uses a higher price. You can cancel before that renewal if you do not accept it.

The website and the Services may be unavailable from time to time for maintenance, failures, or causes outside our control. We do not promise uninterrupted service.

You keep your rights in data, text, and files you submit to a product (“Your Content”). You grant us a license to host, copy, and process Your Content only as needed to provide the Services, secure them, and comply with law.

You represent that you have the rights needed to submit Your Content, and that doing so does not violate the Acceptable Use Policy or anyone else’s rights. We may remove Your Content that breaks these terms.

The Services, including the software, the website, the Cronwick name, and the look of the site, are owned by Cronwick or our licensors and are protected by intellectual property laws. These terms do not grant you any trademark right. You may link to our public pages in a way that is fair and does not suggest we endorse you.

If you send us ideas or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without obligation to you. Please do not send confidential information as feedback.

The Services rely on third parties, including Stripe and companies that host our website and products. Their services are their own. We are not responsible for a third party’s outage or terms, except where the law says we are. A link to another site is not an endorsement.

If you believe material available through the Services infringes a copyright you own or control, email contact@cronwick.com with:

• your physical or electronic signature;
• identification of the copyrighted work;
• identification of the material and where it is, with enough detail for us to find it;
• your name, address, telephone number, and email address;
• a statement that you have a good-faith belief the use is not authorized; and
• a statement, under penalty of perjury, that the information is accurate and that you are the owner or are authorized to act for the owner.

We may remove or disable the material and, where appropriate, tell the customer who posted it. That customer may send a counter-notice to the same address. A counter-notice must identify the material, state under penalty of perjury that the removal was a mistake or misidentification, include the customer’s name, address, and contact details, and consent to the jurisdiction of the federal court for the judicial district where the customer’s address is located, or, if the address is outside the United States, the federal courts of Wyoming. If we receive a valid counter-notice, we may restore the material after the time United States law requires, unless the complainant tells us that they have filed a court action.

The Services are provided “as is” and “as available.” To the fullest extent allowed by law, Cronwick disclaims all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty that the Services will be uninterrupted, error-free, or secure.

Some jurisdictions do not allow certain disclaimers. In those places, the disclaimers apply only as far as the law allows. You may have rights that cannot be waived.

To the fullest extent allowed by law, Cronwick and its members, managers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, data, goodwill, or business opportunity, even if we have been advised of the possibility.

To the fullest extent allowed by law, our total liability for all claims relating to the Services in a twelve-month period is limited to the greater of the amount you paid us for the Services in that period or one hundred United States dollars (USD 100).

These limits do not apply to liability that cannot be limited by law, including liability for fraud, or for death or personal injury caused by negligence, where such a limit is prohibited. They also do not limit rights you have as a consumer that cannot be waived where you live.

You will indemnify and hold harmless Cronwick and its members, managers, and employees from claims, losses, and reasonable legal fees arising out of Your Content, your misuse of the Services, or your breach of these terms. We will give you notice of the claim. You may not settle a claim that admits fault by us or imposes an obligation on us without our written consent. This section does not apply where the law does not allow it, including certain consumer claims.

You may stop using the Services at any time, and you may cancel a subscription as described above. We may suspend or terminate access if you break these terms, if a payment fails and stays unpaid, if we must do so to comply with law, or if continuing the service creates a security or legal risk.

On termination, your license ends. Sections that by their nature should survive do survive, including intellectual property, payment obligations already incurred, disclaimers, limits of liability, indemnity, and governing law.

These terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law rules. Subject to the next paragraph, the state and federal courts located in Wyoming have exclusive jurisdiction, and you consent to personal jurisdiction there.

Before filing a claim, you and we will try to resolve the dispute informally. Email contact@cronwick.com with a short description, and allow 30 days. Either party may still seek injunctive relief for misuse of intellectual property without waiting.

To the extent permitted by law, each party waives the right to bring or participate in a class, collective, or representative action. If that waiver is held unenforceable for a claim, the claim must proceed in court and not as a class. Nothing in this section takes away mandatory rights you have under the law of your place of residence that cannot be waived by contract.

You may not use the Services if you are barred under United States sanctions or export law, or if you are located in a country or region subject to a comprehensive United States embargo. You will not export or re-export the software in violation of those laws. You represent that you are not on a United States denied-party list.

We may update these terms. The new date will appear at the top of this page. If a change is material, we will post the update on this page and, where we have your email because you are a customer, we will email you before the change applies to you. If you keep using a paid product after the effective date, the updated terms apply to that use. If you do not agree, cancel before the effective date.

These terms are the entire agreement between you and Cronwick about the Services. They replace earlier agreements on the same subject. If a court holds part of these terms unenforceable, the rest remains in effect.

A failure to enforce a provision is not a waiver. You may not assign these terms without our consent. We may assign them to a successor of the business, or to an affiliate, and we will remain responsible for our obligations until the successor assumes them.

Neither party is liable for a delay caused by events beyond reasonable control, including natural disasters, war, labor disputes, utility failures, and failures of a hosting provider or Stripe. This does not excuse your obligation to pay amounts already due.

Notices to you may be sent to the email on your account. Notices to us must be sent to contact@cronwick.com. You consent to receive agreements, receipts, and notices electronically.

These terms do not create a partnership, joint venture, or agency. There are no third-party beneficiaries, except that Stripe and our suppliers are protected by the warranty and liability terms to the extent those terms mention them.

Cronwick LLC, a Wyoming limited liability company.

Email contact@cronwick.com.